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Dent Masters National Limited Warranty


Dent Masters will provide for repairs to the sheet metal for your vehicle when Dent Masters Paintless Dent Removal (hereafter called PDR) repairs are responsible for defects to that sheet metal as specified below under the following terms, conditions and limitations:

Warranty

This warranty applies to the panel(s) on your vehicle which are PDR repaired by Dent Masters. It covers your vehicle under your ownership during the WARRANTY period. The WARRANTY only applies to the AREA of the panel(s) which has been repaired by Dent Masters. AREA is defined as the portion of your panel(s) which was dented and subsequently PDR repaired by Dent Masters, and only that specific portion of the affected panel(s)

Warranty Period

The WARRANTY PERIOD corresponds exactly to the warranty period provided by the MANUFACTURER of your vehicle for coverage of defects in paint finish and corrosion resistance. That is, Dent Masters warrants that its work will not compromise the finish or corrosion resistance of the sheet metal panels on your vehicle for the tenure of your lease or ownership of your vehicle. In the event of a sale or lease termination of your vehicle, the date of said sale or lease termination is the date your WARRANTY PERIOD expires.

Designated Repairs

Repairs of the defective PDR work performed by Dent Masters shall be limited to those performed by a so called “body shop” which employs standards refinishing and repainting repairs to sheet metal panels as specified in the ADP shoplink Collision Estimating Guide for automobile collision repair. Dent Masters shall pay for the cost of necessary repairs directly to the “body shop” which conducts said repairs. The selected “body shop” shall be one chosen by Dent Masters upon review of at least two (2) estimates of repair costs submitted by you.

Repair Charges

There shall be NO CHARGE to you for approved repairs performed according to specifications outlined above. Dent Masters shall not be responsible for charges of a non-repair nature, e.g., cost to rent a replacement car while a “body shop” repairs the affected sheet metal panel(s) or, for items such as loss of vehicle use or for time or wages lost due to the performance of warranty repairs.

Warranty Limitations

You MUST check the paint finish and anti-corrosion warranties provided by the MANUFACTURER of your vehicle. Its limitations as to causes of defects which qualify for the MANUFACTURER’S coverage apply to the Dent Masters WARRANTY as well. Specifically, Dent Masters WARRANTY is limited to defects caused by Dent Masters PDR repair work. ALL other paint, finish and corrosion coverage is reliant upon the terms, conditions and limitations of your vehicle’s MANUFACTURER’S warranty.

To Obtain Warranty Repairs

Customer must bring the previously repaired vehicle with matching VIN # to a Dent Masters authorized repair facility. Customer is responsible for keeping and presenting the original numbered Dent Masters invoice along with a copy of the insurance estimate bearing the claim # as evidence of PDR repairs. Proof of current vehicle ownership must be in the form of a valid insurance ID card, vehicle registration and a valid driver’s license or State issued ID card. FAILURE TO PRESENT SAID RECORDS MAY RESULT IN DENIAL OF YOUR DAMAGE CLAIM.

Coverage Exclusions

In general, for cases in which your vehicle’s MANUFACTURER excludes warranty coverage. Dent Masters will exclude it as well as the PDR repaired AREA of your vehicle’s panel(s). Some of these exclusions on the PDR repaired AREA include but are not limited to:

1. Damage caused by objects striking the panel(s).
2. Damage caused by a collision with another vehicle.
3. Any alteration of your vehicle’s affected body panel(s) by such as: repainting, use of cleaners or solvents which your manufacturer does not recommend, or modification by you in the shape of your vehicle’s affected body panel(s) for any reason.
4. Damage caused by airborne chemicals, stones, hail, tree sap, flood, bird droppings, road tar, etc.
5. CHECK YOUR MANUFACTURER’S WARRANTY FOR A FULL LIST OF SUCH EXCLUSIONS.

Other Terms

This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state. Dent Masters does not authorize any person other than its employees to create for it any other obligation or liability in connection with these designated Paintless Dent Removal repairs. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THESE PDR REPAIRS ON YOUR VEHICLE IS LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. PERFORMANCE OF AUTHORIZED REPAIRS IS THE EXCLUSIVE REMEDY UNDER THIS WRITTEN WARRANTY, OR ANY IMPLIED WARRANTY. DENT MASTERS SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES (SUCH AS, BUT NOT LIMITED TO: LOST WAGES OR VEHICLE RENTAL EXPENSES) RESULTING FROM BREACH OF THIS WRITTEN WARRANTY, OR ANY IMPLIED WARRANTY.
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